Central Massachusetts Lakefront Camping
Pine Acres Family Camping Resort
Resort Rules & Regulations
Office at Pine Acres Family Camping Resort. Lodge at Pine Acres Family Camping Resort.
General Rules & Regulations:
Emergency Calls - Dial 911 at the Store or Lodge or contact Park Personnel
Speed Limit is 10MPH throughout the resort.
• Quiet hours will be maintained Sunday through Thursday between 10PM and 8AM. Friday and Saturday hours are 11PM to 8AM.
• Occupancy of site is restricted to the registered guests only. All others will be charged a visitor fee. Registered campers are responsible for the behavior of their guests. Visitors may not bring pets with them. No visitors admitted to area after 9:00PM. Day visitors must be out of area by 9:00PM. Maximum visitors allowed: Day visitors – Two visiting families. Overnight visitors – Four adults or one family. Rental guests please see unit rules.
• Campers under 7 must be accompanied to the restrooms by an adult. Campers must not leave their children unattended in the camping area. Campers under 18 must be back at their site by 10:00PM unless accompanied by a parent.
• Please keep fire pits clean and free of refuse. Fires are limited to fire pits on site and must be attended at all times. If conditions are dry or windy, ask the office before lighting. All fires are to be extinguished by 12:00AM. There may be a fire ban any time Pine Acres Staff feels necessary to do so.
• Do not cut on or down any trees or plants on the sites or in the wilderness area. Anyone destroying any property or trespassing on posted property shall be responsible for the damages and shall be evicted immediately.
• Please limit your driving to necessity. Most area of the Resort are a five-minute walk. Mini-bikes, motorized scooters, and any other recreational vehicles of this type are strictly prohibited. Bicycles must be returned to the site by DUSK. Use caution when riding on hills. CAMPERS UNDER 16 ARE REQUIRED TO WEAR A HELMET PER MASSACHUSETTS STATE LAW.
• Family pets are welcome when kept on a leash and quiet. Dogs may not be tied up and left alone in the Resort while you go out of the camp. Campers must clean up after their pets. Short leash required while walking in the resort.
• Respect other guests and their property. Use roads and trails rather than cutting through sites.
• Secure your personal property/valuables. We are not responsible for lost, stolen, left behind items, or damages.
• Car and RV washing is prohibited.
• Sites- Check-in time is 3:00PM each day. Check-out is 11:00AM. Please make sure you observe the check-out time of 11:00AM. Other campers may be checking into your site, and we need to prepare it for their arrival. If you'd like to depart late, check with the office to see if the site is available for a late departure.
• Rentals- Check-in time is 4:00PM. Check-out time is 11:00AM.
• Telephone Messages- Only Emergency messages will be delivered. Messages are posted on the bulletin board in the Office.
• No trash pickup. Please bring all rubbish to our recycling center located on the resort map. Camping generated refuse only.
• Excessive drinking, intoxication, or drug use will not be tolerated, and are grounds for immediate ejection.
• This is a family resort. Appropriate language and acceptable clothing must be maintained at all times.
We reserve the right to maintain a comfortable atmosphere in the park and have the right to eject without prior notice anyone who, in our judgment, creates a disturbance or nuisance, or deliberately breaks the rules. No refunds of fees will be made in such an event.
Pet Policy:
Pets are a part of many of our camping families and are welcome. Animal’s owners are completely liable for the pet and any damages suffered in case of an attack in a public or private area. We strongly recommend the following:
• Pets must always be on a short leash. Never allow your pet to run free.
• Two pets are allowed per site.
• Keep a copy of your pet’s vaccinations and license in your RV. Pets must wear a collar with these tags at all times.
• Pets are NEVER to be left unattended at any time.
• Please clean up after pets.
• Pets are not allowed in any of the resort buildings per Board of Health unless for disability purposes. Pets are also prohibited from the main beach and swimming areas. The small beaches can be used for pet swimming.
• We reserve the right to deny any pet entry to the park.
• If any pet is not following these rules or is creating a disturbance, the owner will be asked to remove the pet from the premises. If the owner will not comply, the camping party will be ejected from the resort.
Deposit and Refund Policies:
• Advance reservations strongly recommended.
• Reservations require a payment in full at the time of booking with a credit card.
• Holiday weekends are a 3-night minimum and require payment in full at the time of booking.
• Waterfront and rental reservations also require payment in full at the time of booking.
• If your payment is not received within the specified time, we will assume that you no longer want the reservation, and it will be cancelled without notice.
• Returned check fee is $25.
• Confirmation of reservation will be mailed after payment or deposit is received.
We do our best to honor site requests whenever possible. However, we are unable to guarantee specific site numbers for rental units or stays less than one week. We also reserve the right to change sites without notification.
All cancellations and/or changes to reservation are subject to $25 service fee.
Refunds are given if notified of cancellation 30 days or more prior to the reservation date by email or writing, less the service fee.
Rain checks are given if notified of cancellation within 30 days, but more than 7days prior to the reservation date (sorry, no refunds).
Cancellation within 7 days of the reservation date will not receive a rain check or refund.
We accept cash, Visa, MasterCard, Discover, most Debit Cards, or recognized traveler’s checks. Regretfully, we cannot accept personal or business checks during your stay or at the time of check-in.
Cell Phones / Modem:
Cell and pager signals are limited here at Pine Acres due to our rural location. We have pay phones by the Lodge and Store. Modem hook-up is available by request. Inquire at the Main Office.
Photography:
Commercial photography and filming is often conducted at Pine Acres. You may appear in pictures or film that may be used in advertising, news reporting, public relations, or other activities regarding the Resort. Reservations at the Resort or a visitor’s pass constitutes your consent for Pine Acres to use any pictures or films it deems appropriate without payment, inspection, or review.